We’re always on hand to offer advice or make things easier, so to help, we’ve compiled these FAQs. If you’ve got a question then they should do the trick.
Yes you can order on www.gap.com.kw and shop from our extensive selection of clothing for Women, Men, Kids, Toddlers & Babies.
www.gap.com.kw is the main local website for deliveries within the Kuwait, while www.gap.com is the brand's international site.
To make your shopping experience as enjoyable and as convenient as possible, we provide a Home Delivery service.
Our Customer Care team can support you with placing an order for Home Delivery.
We want to make your shopping experience as enjoyable and as convenient for you as possible. However, we do not offer Click & Reserve.
www.gap.com.kw currently only delivers to Kuwait but we also deliver to the UAE through www.gap.ae.
Our delivery timescale in Kuwait is from 2-4 days*. For more information, please see our Shipping Policy. Please contact the customer care team on +971 80042763. You can also email us by filling the form here.
Please click here to see our full Returns & Refunds policy
As part of two separate entities, unfortunately we cannot process returns, refunds or exchanges on www.gap.com.kw or in any of the Gap stores in Kuwait.
Yes, Amber members can earn points for their transactions and redeem them on the website. Our Amber members also receive exclusive offers, promotions and event invitations.
We do not currently offer this service.
We accept multiple types of payments on our website: credit/debit card, PayPal or Amber points. You can also choose to use our 'cash on delivery' payment method, which will enable you to purchase online and pay on delivery of your items. If you have an in-store voucher, please note that you can only use it in store.
Yes, we offer cash on delivery as a payment method for Kuwaiti Dinar only. An additional handling fee of KD 1 is payable for all cash payments to cover the cost to us of providing this service.
You can reach us on our UAE Toll Free number +971 800 GAPME (+971 800 42763) or via email at [email protected] The Customer Care team is available between 10am-10pm, seven days a week.